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Terms

How we work – our Terms of Service:

Web development can be done on a hourly basis, on a fixed rate basis, or on a mix of both.

Relying on our 15+ years of building websites, we have created a procedure that allows us to charge less while providing exceptional results. Our clients enjoy being guided through the process and are often surprised to learn of aspects they never heard of.

Since we mainly offer website development on a fixed amount basis, we define the steps, the number of edits of text, layout, and design, also the screen sharing sessions available for your project. Diverting from the procedure can cause additional costs.

You may view or download our terms from the link at the bottom.

Here is a short, non-legalese version of what our terms include:

Pricing

  • Pricing is based on services detailed in our agreement, any service going beyond what is mentioned in the agreement may be subject to further charges.

Content, Procedure, Limited Number of Edits

  • Content will be based on your content document(s).  We may provide you with words to include in your content to improve rankings.
  • In case of a Redesign, we will send you one or more MS Word documents with your current content for review and edit.
  • We ask you to limit the number of edits to a maximum of two revisions since pricing is based on it. Accepted format is MS Word. We do not accept PDFs or handwritten notes.
  • Once the content has been applied to the website, the number edits is limited to one. Additional edits can be subject to hourly rates.

Design Edits

  • We do not offer unlimited edits. We limit design edits to four hours for a one pager and 1.5 hours per page on multiple age projects. If more edits occur, we may apply our hourly rates.
  • Once you have approved a design and it has been transferred to a HTML website installation, only small adjustments are possible. Additional changes that affect the structure of the templates creates can be subject to additional charges.

Hosting

  • Due to our Managed Hosting setup, we are responsible for security, up-time, and maintenance of your site.
  • FTP access and admin-rights based access to the control panel can only be granted in case of transfer to another host.

Access to Control Panel

  • You can request Editor access to the back end of the site. We provide an initial training to learn the software.
  • Admin access can be granted under certain circumstances. Since admin access includes the ability to edit core elements of the site like themes and/or add plugins, our responsibility for the site will be limited when we share admin rights with you.

Payments and Ownership

  • Payment is outlined in our agreement, we reserve the right to ask for the final payment after three months of signing, in case the web design process is delayed from your side.
  • The site remains in our possession and control until the final payment.
  • A site can only be published when all payments have been completed.
  • Failure to pay annual hosting fees will result in website suspension. In case of non-payment, website files can be retrieved for a $125 fee.

For the full terms, please view the full terms:
Website Design Terms